Contact Us
We'd love to hear your questions and feedback
24h
We typically respond within 24 hours💬
General Inquiries
If you have any questions, suggestions, or feedback about Onsen Sensei, please feel free to contact us. Our team will respond promptly and thoroughly to all inquiries.
•Service-related questions
•Suggestions & improvements
•General feedback
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Business Inquiries
For hot spring facility listings, partnerships, advertising opportunities, and media relations, please contact us at the email address below. We look forward to collaborating with your business to provide even more wonderful onsen experiences to people everywhere.
•Facility listings
•Partnerships
•Advertising
•Media relations
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Technical Support
If you encounter technical issues while using our website, need to report data errors, or have suggestions for improvements, please let us know. We value all feedback as it helps us provide better services to our users.
•Technical issues
•Data error reports
•Feature suggestions
•Accessibility
Contact Guidelines
For Effective Communication
- •Include specific details in your message
- •Attach screenshots for technical issues
- •Specify your browser and operating system
Response Information
- •We aim to respond during business hours
- •Complex inquiries may take longer to address
- •Please check your spam folder