Contact Us

We'd love to hear your questions and feedback

24h
We typically respond within 24 hours
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Email Contact

We typically respond within 24 hours

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General Inquiries

If you have any questions, suggestions, or feedback about Onsen Sensei, please feel free to contact us. Our team will respond promptly and thoroughly to all inquiries.

Service-related questions
Suggestions & improvements
General feedback
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Business Inquiries

For hot spring facility listings, partnerships, advertising opportunities, and media relations, please contact us at the email address below. We look forward to collaborating with your business to provide even more wonderful onsen experiences to people everywhere.

Facility listings
Partnerships
Advertising
Media relations
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Technical Support

If you encounter technical issues while using our website, need to report data errors, or have suggestions for improvements, please let us know. We value all feedback as it helps us provide better services to our users.

Technical issues
Data error reports
Feature suggestions
Accessibility

Contact Guidelines

For Effective Communication

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  • Attach screenshots for technical issues
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Response Information

  • We aim to respond during business hours
  • Complex inquiries may take longer to address
  • Please check your spam folder